| EfexTek
Audio and Light Satisfaction Guarantee Policy |
EfexTek Audio and Light will accept returns on all products
7 days after purchaser's receipt of the product. Payment less
all shipping and handling costs will be reimbursed to the
purchaser after EfexTek Audio and Light has received product
and after inspection of product for damages. Before shipping
product(s) to EfexTek Audio and Light, please use the contact
form in the Customer Service webpage and provide the following
information: 1) name, 2) product, and 3) state you would like
a refund. EfexTek Audio and Light will not accept and is not
responsible for damaged products due to shipping and abnormal
and/or abusive use. Any refunded amounts will be processed
through Paypal only. EfexTek is not responsible for PayPal
transaction fees, if applicable, during the refunding process.
Purchaser must pay all shipping costs to ship product(s) back
to EfexTek Audio and Light. Purchaser may use UPS, FedEX,
or USPS. It is the purchaser's responsiblity to provide insurance
or choose the safest form of travel if necessary. Refunds
not accepted on custom products of any kind (does not include
custom colors).
| EfexTek
Audio and Light Three (3) Month Limited Warranty |
All items purchased after January 1st, 2008 will be covered
under Efextek's *NEW* Limited Warranty. Please read carefully.
EfexTek Audio and Light will repair applicable
and eligible product(s) or items purchased from this website
for up to three (3) months from the purchase date. Must be original
buyer/purchaser as on original invoice. This limited warranty
does not transfer. Defective product(s) must be shipped back
to EfexTek Audio and Light and purchaser must pay all forward
shipping costs. Before shipping product(s) to EfexTek Audio
and Light, please use the contact form in the Customer Service
webpage and provide the following information: 1) name, 2) product,
and 3) problem and/or description of the problem. If the problem
description qualifies an item or product(s), EfexTek will repair
the product(s) free of charge to a working, like-new condition.
EfexTek Audio and Light will immediately disqualify, based on
written descrption of the problem, any applicable and eligible
product(s) due to misuse, neglect, improper use, improper connection,
inadequate electrical protection (i.e., power surges, lightning
damage, spikes, static discharge, etc.), exposure to elements
(moisture, excessive heat, direct sunlight, etc.). Normal wear-and-tear
is not covered under this warranty. This includes, but is not
limited to, loose audio/power/component connectors/jacks, frayed
wires, worn knobs, or worn decals and/or paint. EfexTek Audio
and Light will use its discretion to determine if a problem
and/or defective product(s) will be covered under this warranty.
Return shipping of product(s) back to customer will be free
of charge. Any remaining warranty on the product after repairs
will be valid until expiration based on the original purchase
date.
